The purpose of the Charity Shop Assistant role is to support the efficient operation of the charity shop, contributing to the overall mission of the charity. By volunteering, individuals help in generating funds that directly support the charity's programs and initiatives.
Key information
- Start Date: 14th August 2024
- End Date: 14th August 2028
- Volunteer: Weekly
- Availability: Monday AM, Monday PM, Tuesday AM, Tuesday PM, Wednesday AM, Wednesday PM, Thursday AM, Thursday PM, Friday AM, Friday PM, Saturday AM, Saturday PM, Sunday AM, Sunday PM
- Tasks: - Greet and assist customers in a friendly and helpful manner.
- Answer customer inquiries about products and the charity's mission.
- Operate the cash register and handle cash and card transactions accurately.
- Provide receipts and handle returns or exchanges as per shop policy.
- Restock shelves and displays with items from the stockroom.
- Ensure that all merchandise is displayed attractively and neatly.
- Assist with creating and maintaining engaging and appealing displays.
- Help rotate displays to highlight new or seasonal items.
- Keep the shop floor clean and tidy, including sweeping and dusting.
- Arrange and organize items to maintain a pleasant shopping environment.
- Work collaboratively with other volunteers and staff members.
- Participate in team meetings and training sessions as required. - Training: Initial Orientation:
Introduction to the charity and its mission.
Tour of the shop and stock room.
Overview of health and safety procedures.
Shop Floor Training:
Customer service skills.
Operating the cash register.
Display and merchandising techniques.
Handling transactions and cash handling procedures. - Requirements: Willing to travel by public transport or find own way to volunteering location
- Interests: Customer Services, Retail
- Activities: Administration, Customer Services, Fundraising, Lending a helping hand, Retail
- DBS Check: No
- Answer customer inquiries about products and the charity's mission.
- Operate the cash register and handle cash and card transactions accurately.
- Provide receipts and handle returns or exchanges as per shop policy.
- Restock shelves and displays with items from the stockroom.
- Ensure that all merchandise is displayed attractively and neatly.
- Assist with creating and maintaining engaging and appealing displays.
- Help rotate displays to highlight new or seasonal items.
- Keep the shop floor clean and tidy, including sweeping and dusting.
- Arrange and organize items to maintain a pleasant shopping environment.
- Work collaboratively with other volunteers and staff members.
- Participate in team meetings and training sessions as required.
Introduction to the charity and its mission.
Tour of the shop and stock room.
Overview of health and safety procedures.
Shop Floor Training:
Customer service skills.
Operating the cash register.
Display and merchandising techniques.
Handling transactions and cash handling procedures.