Volunteer: Charity Shop Assistant (There are three charity shops in Heywood where these opportunities are available.)

The purpose of the Charity Shop Assistant role is to support the efficient operation of the charity shop, contributing to the overall mission of the charity. By volunteering, individuals help in generating funds that directly support the charity's programs and initiatives.
Start date: 14th August 2024
End date: 14th August 2028
When can volunteers volunteer? Weekly
Availability:

This grid shows when you can volunteer for this organisation. E.G Monday morning.

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Morning
Afternoon
Evening
Tasks the volunteer will be required to do:

- Greet and assist customers in a friendly and helpful manner.
- Answer customer inquiries about products and the charity's mission.
- Operate the cash register and handle cash and card transactions accurately.
- Provide receipts and handle returns or exchanges as per shop policy.
- Restock shelves and displays with items from the stockroom.
- Ensure that all merchandise is displayed attractively and neatly.
- Assist with creating and maintaining engaging and appealing displays.
- Help rotate displays to highlight new or seasonal items.
- Keep the shop floor clean and tidy, including sweeping and dusting.
- Arrange and organize items to maintain a pleasant shopping environment.
- Work collaboratively with other volunteers and staff members.
- Participate in team meetings and training sessions as required.

Training:

Initial Orientation:
Introduction to the charity and its mission.
Tour of the shop and stock room.
Overview of health and safety procedures.

Shop Floor Training:
Customer service skills.
Operating the cash register.
Display and merchandising techniques.
Handling transactions and cash handling procedures.

Requirements: Willing to travel by public transport or find own way to volunteering location
Areas of Interest: Customer Services, Retail
What activities will the volunteer do? Administration, Customer Services, Fundraising, Lending a helping hand, Retail
DBS Check Required: No

About the host organisation

Hosted by: Barnardo's Heywood