Shop Volunteer

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Stepping Stone Projects is looking for a shop volunteer who can help with various tasks at a shop accessed by the people we support. Stepping Stone Projects provides accommodation and support across the North-West to care leavers, people who are homeless, and those currently at risk of losing their homes. At Stepping Stone Projects, we believe that everyone has the right to good quality accommodation, and the kind of support that will allow them to reach their optimum level of independence. Your task will be to offer help and support at our shop which provides free items to those accessing our services.

Key information

  • Duration: Ongoing
  • Start Date: 22nd July 2024
  • Volunteer: Weekly, Fortnightly, Monthly, Quarterly
  • Availability: Monday AM, Monday PM, Tuesday AM, Tuesday PM, Wednesday AM, Wednesday PM, Thursday AM, Thursday PM, Friday AM, Friday PM
  • Tasks: Your main responsibilities will be:
    - Unloading boxes
    - Rotating and sorting through donations
    - Setting up the shop area displays
    - Regular auditing
    - Greeting customers to the shop
    - Keeping the shop area clean and tidy

    *The above list is not exhaustive and your help with further tasks is required as and when needed*
  • Training: - Equality and Diversity
    - Health and Safety Essentials
    - Manual Handling
    - Fire Awareness
    - Modern Day Slavery
    - Whistleblowing
    - Bullying and Harassment for Employees
    - Equality, Diversity and Inclusion

    *Some are essential and some are if desired.*
  • Requirements: Willing to travel by public transport or find own way to volunteering location
  • Skill And Qualifications Required: Experience is welcomed but not essential.
    - The ability to communicate with a wide range of different individuals
    - Great active listening and problem solving skills
    - A friendly disposition with other staff and customers
    - Good time management skills
    - Self motivated and can use initiative
    - A willingness to undertake any training required in order to efficiently complete your role
  • Interests: Community, Customer Services, Homeless, Poverty, Young people
  • Suitability: 16-17 year olds, Long term commitment, People seeking work, Short term commitment, 18 and over
  • Activities: Administration, Customer Services, Retail, Social media
  • Skills: Cleaning and tidying, Listening, Organising, Talking to others, Teamwork
  • Home Based: No
  • DBS Check: Yes
  • Accessibility: Clearly marked accessible parking spaces, Step free access clearly signposted into the building, Automatic opening doors, Lift to other floors / step free access throughout the building, Accessible toilets
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