M13 Youth Project is seeking an inspiring and dedicated Operations Manager to play a key role in our organisation, leading and supporting our passionate staff team of eight people and managing daily operations at M13, supported by and reporting to our Founder.
You will lead on the smooth running of operations, working closely with youth work staff to nurture a trusting, inclusive and dedicated working culture, where young people and staff are valued, safe and hopeful and develop exciting work together.
You will be responsible for overseeing the ongoing development of our staff team, including scheduling staff and activities, managing working hours and absence, line managing staff, supporting recruitment, induction, disciplinary and grievance processes and being the first point of contact for the team.
This role requires experience and capability in managing processes and people, with good organisational skills, attention to detail, emotional intelligence and dedication to completing tasks. Empathy, good sense, creativity and ability to manage competing priorities are essential, along with the ability to co-design solutions to effectively manage any issues arising in the office environment, whilst ensuring high quality youth work and excellent external relationships with partners.
Whilst knowledge of and previous experience within a youth and play work context is not required, you will have an appreciation of and commitment to seeing children and young people’s lives enriched, and to developing an understanding of our approach to youth and play work. If needed, the Founder will continue as Designated Safeguarding Lead and professional practice supervisor of youth & play work staff.
Diversity, equity, inclusion and anti-oppressive practice are important to us across all areas of the organisation and we welcome applications from people of all backgrounds.
Your key role in effectively managing operations will free up the Founder to lead and focus on overall finance management, fundraising and on the strategic leadership, evaluation and development of M13, our Trustees and youth board, and the A6 Youth & Play Partnership, which M13 leads.
This is an exciting role for someone eager to make a significant difference to an amazing youth work charity: maintaining our high standard of work; supporting our 30th Anniversary celebrations; contributing knowledge, skills and passion to enhance and develop our current and future operations; and leading a team that creates life-enhancing youth and play activities that support the safety, growth, joy and well-being of children, young people and young dads.
Key information
- Employer: M13 Youth Project
- Locations: Manchester
- Role Type: Fixed term
- Salary: Salary: Full-time £32,500 to £37,500 (pro rata for 25-30 hrs per week, between £21,667 and £30,000)
- Working Hours: Part-Time
- Working Hours Per Week: 25-30 hours per week
To apply for this role:
Before applying, we warmly invite you to have a conversation with Helen Gatenby (Founder) and book a time to visit the project and meet the staff team. This will give you a good feel for who we are, how we work and how you will be able to add value to what we do.
To contact Helen for further information on applying and for a Recruitment Pack (containing full Job Description and Person Specification), please email helen@m13youthproject.org.uk or phone 07973 976925; and visit our website https://www.m13youthproject.org.uk/jobs/ Thank you