Job: Administration Assistant

About Salford Lads and Girls Club

Salford Lads and Girls Club, founded in 1903, is a cherished heritage site and one of the UK's most iconic youth clubs. Our mission is to brighten young lives and make good citizens through a wide range of activities, including sports, arts, and personal development. Rooted in over a century of community spirit, we continue to provide a safe and inclusive space where young people can explore their potential, build confidence, and create lasting memories. 

Job purpose 

Support the Head of Finance, HR and Operations by helping with the day-to-day operational and administrative processes of the club.

Key job responsibilities 

• Opening post; scanning, forwarding and filing as needed.
  • Answering the phone and dealing with enquiries, passing on to other members of the team as appropriate.
  • Dealing with email enquiries, either directly or by forwarding on to other members of the team as appropriate.
  • Dealing with hire enquiries – responding to enquiries, providing information and prices, preparing and issuing hire agreements.
  • Making stationery and supplies orders.
  • Helping to keep paper and digital files and folders organised and with appropriate access permissions on the shared Onedrive/Sharepoint system.
  • Basic IT support to other members of the team, as required.
  • Administrative support with employee and volunteer paperwork.
  • Administrative support with fundraising processes including but not limited to creating, printing and laminating signs and posters; ensuring the contactless donation points are always working; counting and reconciling cash; and other administrative support to the fundraising team as required.
  • Administrative support to other members of the team as required.

Qualifications, experience, skills and capabilities

The person will need:

• Proven experience in a similar role, and ideally experience in a charity.
• Excellent organisational and communication skills.
• Able to work collaboratively and make a positive impact to a team.
• Excellent attention to detail, self-motivation and excellent time-management skills.
• Ability to prioritise and deliver high quality work with minimum supervision.
• Knowledge of the relevant computer systems and software programs such as Microsoft Office, OneDrive and Sharepoint.
• Ability to maintain confidentiality as the roleholder will be privy to sensitive information.
• Commitment to ensuring equality, diversity and inclusion throughout all areas of the club.
• Flexible approach to working patterns to suit the needs of the role and responsibilities as required. 
• Willingness to maintain and increase personal professional skills seeking training opportunities as appropriate.

Selection will be based on the job requirements and the individual’s suitability and ability to do the job. Applicants will not be excluded or otherwise treated unfairly on the grounds of sex, gender reassignment, pregnancy, maternity, race, nationality, ethnic origins, marital status, disability, age, religion, belief or sexual orientation. Nor will applicants be asked about any of these protected characteristics during the recruitment process.

All personal data or personal information processed by Salford Lads’ Club will be done so in accordance with the eight principles of the General Data Protection Regulation.