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Concierge/Housekeepers

Caritas Diocese of Salford is excited to be opening a new supported accommodation project for those who are homeless in Manchester. The new accommodation at Caritas House will offer a pathway out of homelessness for single men with low support needs and it will provide high-quality, single-room accommodation with 24-hour staffing for 19 men. Therefore, we looking to recruit two Concierge/

Housekeepers to ensure a high-quality concierge service, as well as maintaining responsibility for the cleanliness and security of our new accommodation building.

You will provide excellent customer service to residents and be responsible for controlling access to the building and providing the first point of contact. You will be dealing with emergencies, answering telephone calls, conducting building checks and monitoring CCTV to identify any incidents and taking prompt and appropriate action when required. You will also be responsible for cleaning the communal areas, waste management and for cleaning resident rooms when they leave and prepare them for new residents.

You will be required to maintain up to date knowledge of all aspects of safety relevant to this position and undertake health and safety and hygiene training as required.

The hours of the role are Week 1 (33 hours per week), 1 weekday 12:15pm – 21:15pm = 8.5 hours, Saturday and Sunday 9:00am – 21:15pm, 2 x 12.15 hour shifts = 24.5 hours (paid lunch break).

Week 2 (34 hours per week), 4 weekdays 12:15pm – 21:15pm = 4 x 8.5 hours.

Experience of working within a residential setting or similar and interaction with people that are homeless is essential.

If this sounds like the next step, you are looking for and you would like to work in a service passionate about supporting people to find new homes and rebuild their lives then we would love to hear from you!

Closing date: Tuesday, 27 August 2024 at 10am

Interview: Wednesday, 4 September 2024

Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure& Barring Service check. 

For full details please visit Caritas Diocese of Salford - Caritas | Diocese Of Salford (caritassalford.org.uk) – About - Careers

If you have any queries or issues when applying, then please e-mail hr@caritassalford.org.uk and our HR department will be happy to help.  

Caritas Diocese of Salford is an equal opportunities employer

Registered Charity Number: 1125808

Anticipated Interviews week commencing:
Closing date:
Tuesday, 27 August, 2024
Contact Information:
hr@caritassalford.org.uk
Contact Name:
Hannah Murphy
Created Date:
Wednesday, 31 July, 2024 - 11:03
Closing time:
10am
Anticipated Interview Date:
Wednesday, 4 September, 2024 - 13:00
Employee Benefits:

Salary Policy - The pay structure is designed to attract and retain the most talented and dedicated people. The structure is reviewed on an annual basis to ensure that salaries remain affordable and competitive

Annual leave - We have an annual leave entitlement of 26 days per year in addition to bank and public holidays. Our annual leave year operates from 1 April to 31 March

Pension Scheme - We provide all employees who earn more than the threshold membership of a pension scheme with Aviva. Currently our contribution is 5% of qualifying earnings.

Life Insurance - Twice annual salary payment for a death in service.

Occupational Sick Pay Scheme - Caritas offers a generous Occupational Sick Pay Scheme which increases with length of service.

Employee Assistance Programme - We offer employee’s access to an Employee Assistance Programme from Health Assured which offers the following support: • 24/7/365 confidential life management line • Counselling • Medical line – 24-hour access to trained nurses • Eldercare, childcare support and access to legal and financial information • Manager Consultancy and Support Service • Critical incident telephone support including stress intervention • Online help and advice for various issues • Health and preventative wellness programmes.

Maternity and Paternity Pay Scheme - Caritas offers Maternity and Paternity Pay schemes. 

Support, Learning and Development -  We are committed to developing skills and expertise and offer training and support to all employees. Employees are encouraged to develop and are required to attend mandatory training, other appropriate training, participate in supervision, annual appraisals and development reviews.

Policies and Procedures -  We have comprehensive policies and procedures which support family friendly policies including flexible working and work life balance.

Eye Care Scheme - Employees who are computer users have the right to request an eye test, the cost of which will be refunded and if glasses are required for VDU work a financial contribution will be made.

Annual Staff Conference - Staff are invited to attend the Annual Staff Conference.

Accredited Membership - Caritas is a Disability Confident Employer and a Living Wage Employer.

Employer:
Caritas Diocese of Salford
Flexible Working options:
Locations:
Manchester
Organisation:
Caritas Diocese of Salford
Role type:
Permanent
Salary:

FIXED POINT 6 £24,079, PRO RATA FOR PART TIME, £21,511

URL:
https://www.caritassalford.org.uk/about/careers/
Working hours:
Part-Time
Working Hours per week:
33.5 hours per week on a 2-week working pattern with every other weekend off
Working pattern details:
WEEK 1 is 1 WEEKDAY AND 1 FULL WEEKEND WEEK 2 is 4 WEEKDAYS
Would you consider a job share for the role?:
No
Would you consider a secondment for the role?:
No
Application instructions:
This role requires the submission of a completed Caritas application form which you can download from the Careers page on the Caritas Diocese of Salford website. This is to be uploaded to the 'Anything else to upload' section. Your application will not be considered without an application form as we do not accept CVS. You may add a covering letter if you wish to help support your application