Domestic Incident Volunteer- Telephonist

STRIVE is an initiative designed to reduce police call-outs and support families where there may be domestic disruption. STRIVE volunteers visit the homes of these families and support them, offering early intervention and signposting them to relevant services within the community that may be able to help.
Duration: Ongoing
When can volunteers volunteer? Weekly
Availability:

This grid shows when you can volunteer for this organisation. E.G Monday morning.

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Morning
Afternoon
Evening
Tasks the volunteer will be required to do:

A volunteer telephonist will contact the homes of families who have previously been visited by the Police, due to a low-level domestic incident. We consider this role to be all about empowering people.
Main Duties Include:
A phone call to the home with the intention of understanding the source of conflict.
Arranging an appointment for Domestic Incident Volunteers to visit the client(s).
Supporting families and sign posting them to relevant support services and agencies

Requirements: Own vehicle required, Driving license
Skill and Qualifications Required:

Must be over the age of 21

Areas of Interest: Addiction, Community, Crime, Domestic violence, Education, Families, Housing, LGBT, Mental Health, Recreation
Opportunity suitable for: From your office, Indoor, Long term commitment, Older people, Online, People seeking work, University students
What activities will the volunteer do? Support Work
Skills gained in this role: Listening, Talking to others
Home based opportunity? No
DBS Check Required: Yes
Opportunity Accessibility: Step free access clearly signposted into the building, Lift to other floors / step free access throughout the building, Accessible toilets

About the host organisation

Hosted by: TLC & Jigsaw Homes - STRIVE Project
Organisation Profile: Our award-winning STRIVE initiative is a partnership with Greater Manchester Police and The Jigsaw Group, commissioned by GMCA and funded by The Deputy Mayor of Greater Manchester. STRIVE is an intensive project which recruits local volunteers to speak with people after incidents where the police have attended but no crime has been logged. The volunteers then support individuals, couples and families, signposting them to further support. This intervention supports local community relationships and ensures people who would potentially not receive any support, have access to the help they need.
Charity number: 512710